Frequently asked questions
Absolutely, Yes! We have the best eCommerce platform. Once you request a quote, you will receive a link to place the order. You will see all prices and can place the order online.
In case you need the products back, you must select the corresponding option during the checkout and include the return shipping label with the products when shipping to us.
Yes, all images are delivered in high-res as specified in each service description.
We accept all major credit cards including Visa, Mastercard and Amex. You can pay online during checkout via Stripe or by paying the online invoice via Quickbooks Payment System. We accept checks by mail, bank transfer, ACH and wire transfer.
Yes, you can drop off or ship products yourself. Alternatively, you can ship your goods to our studios FREE of charge using our prepaid shipping labels if the order exceeds $500. We also, offer discounted shipping labels via FedEx and UPS.
Yes it does. All prices are final. We do not charge any sales tax since we are providing only service and do not provide any tangible goods. You are receiving final images digitally.
We are confident that you’ll love our photography & video services. We will do our best to fix any issues and in the unlikely event that we can’t fix it, we will take care of it as stated in our refund policy Section 3.1.
We have three studios, in New York, Los Angeles, and New Jersey. All studios are equipped with high precision Broncolor lighting systems and medium format cameras for the best quality. Studios are designed for various needs and locations. Our photographers will pick the studio that best meets your requirements. You can ship your products to our studios FREE of charge using our shipping labels.
We provide worldwide service and accept all major US and International credit cards. Just ship your products to our studio and get your images done. Customers from certain jurisdictions might be required to provide extra information for screening purposes.